Services

Inbound Contact Center

  • Build interactive relationships customers love
  • Service fluctuating call volumes with on-demand scalability
  • Expand your workforce to any location
  • Identify callers and route them to the right agents
  • Analyze customer interactions and boost call center productivity
  • Support for multiple inbound contact center channels
  • Inbound Web Chat / E-mail Support
  • Inbound Sales
  • Inbound Customer Service / Help Desk / Retention
  • Inbound Order Taking Services
Outbound Contact Center
  • Increase outbound call center revenues
  • Eliminate awkward delays when agents greet customers
  • Boost agent productivity with predictive dialing
  • Comply with government regulations
  • Keep costs in line with revenue opportunities
  • Easily add agents to the system whether office based or virtual
  • Appointment Setting
  • Telemarketing Services
  • Market Research Surveys
  • Collections
  • Follow Up Services
  • Fund Raising
  • Voice Broadcast
  • Data Cleansing
Help Desk/Tech Support
  • Give callers a world-class support experience
  • Support multiple channels (voice, email, chat)
  • Virtual queuing and web click-to-call
  • CRM integration and flexible IVR configuration
Online Marketing
  • Define the problem and determine and formulate the research question
  • Decide on the sources of information and sample profile
  • Plan the research method
  • Conducting the research and collecting the data
  • Perform data analysis and report the finding and recommendations
  • Reporting and presentation
1:- Social Media Marketing:
Social Media Marketing (SMM) also known as social influence marketing uses techniques such as publication relations, social influencing, online communities, social media platforms, and customer service. Some social media marketing tools include LinkedIn, Facebook, Twitter, blogs, and YouTube. SMM is a collective group of web properties whose content is published by users, not directed at employees of the property.

2:- Social Media Optimization:
It’s uses for mouth marketing the website by using social networking sites. Social media optimization (SMO) is a set of methods for generating publicity through social media, online communities and community websites. Methods of SMO include adding RSS feeds, social news buttons, blogging, and incorporating third-party community functionalities like images and videos.

Canteen Services

Catering
Attention to detail, exceptional food and outstanding service drive the catered experience. We focus on exceeding expectations for any size event whether we are working from our portfolio of existing delicious menus or creating one specifically for you. From formal dinners and cocktail receptions to continental breakfast buffets and beautiful boxed lunches, we're at your service.
From the initial client contact to the final invoice, we ensure every aspect of each event is handled professionally and expeditiously. Our catering teams are experts in the field and pride themselves on style and precision to ensure 100% satisfaction with every service provided and selection offered.

A Focus On Food Enticing selections and unforgettable flavors require the right recipe for success. We start with the best ingredients available, including fresh produce sourced locally where possible and a steadfast commitment to sustainable protein. Mix in attention to detail, strict quality assurance, batch cooking and a flair for retail merchandising and we've got the foundation for a great dining experience.